Supply Chain Management Training

Module 1: Supply Chain and Its Management

Trainer: Rza Rzayev
Duration: 4 hours

• The concept and stages of the supply chain
• Supply Chain Management (SCM) process
• Types of supply chains
• Advantages of Supply Chain Management
• International approaches – Porter’s Value Chain

Module 2: Procurement Chain and Tender Management

Trainer: Rza Rzayev
Duration: 12 hours

• CIPS Procurement Cycle and its stages
• The 5 Rights of Procurement: Quality, Quantity, Time, Place, Price
• Setting SMART objectives
• Stakeholder management
• Analytical tools: SWOT, Porter’s Five Forces, PESTLE, Make-or-Buy analysis
• Procurement Strategy and Planning: sourcing strategy, types of tenders, specification and financing
• Kraljic Matrix – supplier segmentation and application examples
• Specifications and their types
• Supplier selection and evaluation
• Tender process and management: ITT, RFQ, RFP and tender terms
• Types and methods of tenders: Open, Restricted, Two-stage, Negotiated, Closed tenders
• Procurement methods: Direct purchase, Request for Quotation (RFQ), Competitive Tender
• Single Source and Sole Source procurement
• Differences between public and private sector procurement

Module 3: Contract Management and Negotiation Management

Trainer: Rza Rzayev
Duration: 6 hours

• Objectives and principles of contract management
• Structure and key sections of contract documents
• Contract performance evaluation: KPIs and SLAs
• Negotiation management: stages, ZOPA, BATNA, Win-Win strategies
• Conflict management and ethical principles
• Final contract closure and evaluation stage

Module 4: Artificial Intelligence, E-Procurement and Digital Transformation

Trainer: Rza Rzayev
Duration: 4 hours

• The role of AI in procurement: automation, decision-making, risk analysis
• ChatGPT and other AI tools: preparing SoR, RFI, RFQ and similar documents
• E-Procurement systems: e-tendering, e-catalogue, e-contracting, e-invoicing
• Building a digital supply chain
• The future of procurement: AI-based forecasting, green and sustainable approaches

Module 5: Delivery and Transportation Logistics

Trainer: Nicat Shabanli
Duration: 10 hours

• Introduction to logistics science and transportation logistics
• Incoterms 2010
• Common logistics abbreviations and explanations
• Packaging, marking and palletizing before shipment
• Country abbreviations and identifying cities by postal codes
• Road freight transportation and its specifics
• Documentation used in road transportation
• Sea freight (ocean shipping)
• Air freight
• Rail freight

Module 6: Customs Legislation and Procedures

Trainer: Bahaddin Mirza
Duration: 6 hours

• Customs legislation
• Structure, departments and posts of the Customs Committee
• Types of customs representation
• Customs clearance procedures
• Customs procedures
• HS code classification and identification
• Customs tariffs and duties
• Customs valuation and its formation
• Customs payments
• Cargo release from customs terminals
• Practical exercises

Module 7: Warehouse Inventory Management

Trainer: Turqay Abdullayev
Duration: 8 hours

• Warehouse concept and types
• 3PL (Third-Party Logistics) and consolidation
• Value-added services (VAS)
• Warehouse standards and daily operations
• Non-Conformance Reports (NCR)
• Key factors for effective warehouse management
• Product packaging, proper labeling, and dispatch preparation
• Role of warehouse in the supply chain
• Role of warehouse manager
• Shelf addressing and optimization
• Warehouse layout designs: U, I, L shapes
• ABC Analysis: step-by-step practical approach
• Warehouse stock capacity and inventory control
• Common warehouse problems and prevention methods
• Warehouse documentation and document flow
• Fraud and theft prevention measures
• Operational warehouse management (WMS): time and distance optimization
• Role of barcode and RFID technologies
• Warehouse KPIs
• KPI benchmarking analysis
• Practical exercises

Module 8: Demand Forecasting and Inventory Planning

Trainer: Turqay Abdullayev
Duration: 6 hours

• Material Requirements Planning (MRP), Bill of Materials (BOM)
• Reorder Point (ROP) and Lead Time (Excel practice)
• Economic Order Quantity (EOQ) (Excel practice)
• Safety Stock calculation (Excel practice)
• ABC and XYZ analysis (Excel practice)
• Inventory Turnover Ratio (ITR) and calculation (Excel practice)
• Days of Inventory (DOI) calculation (Excel practice)
• Inventory valuation methods: FIFO, LIFO, WAC
• Vendor Managed Inventory (VMI) – Walmart case
• Inventory control techniques: Periodic and Perpetual systems
• Inventory Accuracy Ratio (IAR) and calculation
• Inventory risk assessment form
• Introduction to forecasting: concept, purpose and importance
• What is demand forecasting and why is it important?
• Importance of demand forecasting
• Relationship between forecasting and decision-making
• Demand forecasting vs sales forecasting
• Unconstrained demand forecasting
• Collecting accurate demand data
• Bullwhip effect
• Difference between inventory planning and forecasting
• Moving Average and Exponential Smoothing methods
• Judgmental Forecasting and Delphi method
• Quantitative and qualitative forecasting methods
• Short-, medium-, and long-term forecasting
• Introduction to time series models
• Impact of trend and seasonality on forecasts
• Causal forecasting models
• Forecast accuracy calculation
• Key metrics: MAD and Bias

The total duration of the training is 56 hours.

The training will be held on the 1st and 3rd days of the week from 19:00-21:00 and on the 6th day from 10:00-14:00. (3 days a week, 8 hours)